DirectKit Error Codes
The following errors may occur when calling our API, in response to our methods:
Code | Description |
|---|---|
1 | Internal Error |
100 | Limit amount reached (if the error is raised during a payment between 2 wallets, the limit has been reached by the sending wallet) |
101 | Limit amount reached (if the error is raised during a payment between 2 wallets, the limit has been reached by the receiving wallet) |
105 | Incorrect password |
| 109 | The amount is higher than the limit |
110 | Insufficient credit |
| 111 | Invalid status for the sender |
| 114 | Incorrect anti-phishing code format |
| 118 | Error while calculating commission |
| 120 | Authentication error |
| 121 | Card disabled |
124 | Unknown error returned by the payment gateway (ATOS, iDEAL, SOFORT…) |
| 128 | Invalid phone number |
| 137 | Wallet type not allowed |
138 | Unavailable functionality (depends on your contract) |
| 139 | Ignored number |
| 140 | Session not found |
| 141 | Your session has expired |
| 142 | Can't connect. Another session is already started for this user |
143 | Transaction not found. |
146 | Incorrect wallet status |
147 | Wallet not found |
| 148 | Invalid login |
151 | Amount not allowed (higher than refundable amount, or lower than 0.50€ for a card payment, not allowed according to your contract, or too high. Please contact support) |
152 | Wallet ID already exists |
| 153 | Error SETTING PASS |
| 155 | Wrong identity card number |
| 162 | Client not found |
167 | Sender wallet blocked for security reason |
| 168 | Receiver wallet blocked for security reason |
170 | Invalid operation returned by the payment gateway (ATOS, iDEAL, SOFORT…) |
171 | Operation refused by the payment gateway (ATOS, iDEAL, SOFORT…) |
172 | Internal error in the payment gateway (ATOS, iDEAL, SOFORT…) |
| 173 | You are not allowed to do a money-in |
| 174 | Error during money-in |
| 175 | Mobile number and email do not match any account in the system |
| 176 | Error when sending email |
| 177 | Error during the email change process |
| 178 | Wrong email format |
| 179-185 | Error while executing the operation, please try again later |
| 186 | You cannot send money to yourself |
| 187 | The amount is higher than the balance |
188 | Incorrect amount format |
| 189 | Error while executing the operation, please try again later |
190 | Internal error in the card payment processing (VISA, MASTERCARD) |
| 191 | Error while executing the operation, please try again later |
| 192 | ERR_DEMANDEXP |
| 193 | ERR_DEMAND_EXIST_BUT_NOT_A_PAYMENT |
| 195 | ERR_TRANS_WRONGID |
| 200 | Registration failed |
| 202 | Bad secret answer format |
| 203 | Unknown secret question |
204 | Email already used |
209 | Fraud suspicion from the payment gateway (ATOS, iDEAL, SOFORT…) |
| 210 | User not registered |
| 211 | You cannot send money to yourself |
212 | Bad card data format |
| 213 | Unknown partner |
215 | No approved IBAN found for this wallet |
| 217 | Your account is temporarily blocked, please click on "Forget password" |
| 218 | Your account is blocked, please contact our support team |
219 | Card ID not found |
| 220 | RIB has already been deleted |
221 | Bad IBAN data format |
| 230 | Error while executing the operation, please try again later |
| 232-233 | Error while executing the operation, please try again later |
234 | Bad input data |
235 | File too big or wrong format |
236 | IP in input parameter is blacklisted |
237 | Email is blacklisted |
238 | IBAN is blacklisted |
| 239 | Bad format URL |
| 240 | Error while executing the operation, please try again later |
241 | A document of the same type is already pending review by LW's KYC services |
242 | Wrong BIC/SWIFT code format |
243 | Type of document does not exist |
244 | SDD mandate not found |
245 | SDD mandate invalid |
246 | SDD mandate currently already in use for a direct debit |
247 | Wrong date format |
248 | Wrong IP format |
249 | Mobile number mandatory for electronic signature |
250 | Type mandatory |
251 | Address mandatory |
252 | Wrong first or last name format |
| 253 | Bad format phone number |
| 254 | Invalid date |
| 255 | Session can't be found, please reconnect |
| 256 | Your session has expired |
| 257 | Unable to connect, another session is already started for this user |
| 258 | Already document associate with this mandate |
| 259 | Access temporarily blocked |
| 260 | Amount higher than the rolling reserve |
| 261 | Payment not found or already processed |
| 262 | The payment account is not valid |
| 263 | Payment not found or already processed |
| 264 | Invalid Wallet Id |
| 265 | Bad format for the card type |
| 266 | Bad format for card date |
| 267 | Bad format for card crypto |
| 281 | Wrong status |
| 282 | WALLET BLOCKED |
| 283 | INSUFFICIENT PERMISSIONS |
| 284 | CONTRACT ALREADY SIGNED |
| 285 | Transaction's status invalid |
| 286 | Invalid Document Id |
| 287 | Invalid type of document (expected: jpg, jpeg, png, tif, tiff, pdf) |
| 288 | Network error |
| 289 | Unsupported document type |
| 290 | IBAN not found |
| 291 | Unmatching names |
| 292 | Incorrect IBAN status |
| 293 | Document type error |
| 294 | Invalid format for the type of document (has to be an integer) |
| 295 | Upload blocked for this type of document |
| 296 | PSP error |
| 297 | Timeout error |
| 298 | Invalid partner type |
| 299 | Invalid annual estimation |
| 300 | The sender and receiver wallets are identical |
| 301 | Date prior to the wallet creation date |
| 302 | Unknown control |
| 303 | Control error |
| 304 | Refused transaction |
| 305 | Execution error, please try again later |
| 306 | Empty IBAN DOM |
| 307 | IBAN ID is not associated with this wallet |
| 308 | No available IBAN |
| 309 | Wallet IBAN limit reached |
| 310 | Execution error, please try again later |
| 316 | Card expired |
| 341 | The identical document already found in the database for this account |
| 342 | Mandatory bank branch code required |
| 343 | Mandatory bank name |
| 344 | Mandatory bank branch address required |
| 345 | Mandatory IBAN required |
| 346 | Invalid country code |
| 355 | Missing cheque information or RLMC |
| 356 | Incorrect cheque information |
| 361 | This card was not registered because the client did not want their details registered |