| Status | Description |
|---|
| 0 | Document put on hold, waiting for another document |
| 1 | Received (waiting for manual verification). Default Status |
| 2 | Accepted |
| 3 | Rejected |
| 4 | Rejected. Document unreadable (Cropped, blur, glare…) |
| 5 | Rejected. Document expired (Expiration Date is passed) |
| 6 | Rejected. Wrong type (Document not accepted) |
| 7 | Rejected. Wrong name (Name not matching user information) |
| 8 | Rejected. Duplicated document. The same document is already on file |
KYC document Substatus
Only when Document status = 1 (1 = Received (waiting for manual validation))
| Status | Description |
|---|
| 1 | Document type not processable automatically |
| 2 | Expected document not detected by computer (Make sure the document is correct, very clear and on a neutral background) |
| 3 | Wrong Type |
| 4 | Wrong Name (Name not matching user information) |
| 5 | File too big (File should not be over 4MB to be processed automatically) |
| 6 | Automatic controls failed |
| 7 | Need 2 sides of the document in one file |
| 8 | Unknown |