Cancel an operation
The user has the possibility to cancel an operation from his Back-office.
Instructions
- Identify the operation to be cancelled through the subtab All in Operation tab or another tab.
- Click on the
button on the left. - Click on
.
Payment methods that can be cancelled
- Outgoing bank transfers
- SEPA Direct Debits (SDDs)
Outgoing bank transfer cancellation rules
- The cancellation of an outgoing bank transfer is only possible before its effective execution by Lemon Way on the banking system.
- Lemon Way executes outgoing bank transfers and SDDs at 10:30 every business day.
- The
button will no longer appear if the operation has already been executed by Lemon Way.
API Documentation : Cancelling an outgoing bank transfer
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